sourcing & supply...
Through experience, knowledge, extensive product databases and qualified OEM and OEM distributor supply chains in UK and overseas, we source to exact specifications whilst leveraging the best available market rates. We provide an entirely flexible service offering tailored to your organisational and operational needs, so as act as an extension of your own procurement function.
Our commitment to quality is driven by our dedication to outstanding customer service. With a quality management system incorporating Kaizen and Six Sigma principals, our objective is unrivaled customer satisfaction through continuously improved systems and processes.
Product quality is assured through pre-qualification, transparency and effective management of our supply chains; typically sourcing directly from OEM's or official OEM distributors. All products are thoroughly inspected upon receipt of goods and prior to despatch to ensure that all expectations are met without exception.
Where products are obsolete or otherwise unavailable we are often successful in identify either an alternative brand as a "drop-in" replacement with the same fit, form and function as the original article or otherwise an alternative solution requiring a limited degree of adaptation through collaboration with your engineers.
For urgent, unscheduled demand we offer a prioritized service, expedited order processing and a fully traceable express delivery service by specialist freight partners to ensure delivery in the shortest possible time frame.
We offer fully flexible packaging and logistics solutions by land, air and sea to suit each aspect of your spare parts management plan, ensuring safe and swift delivery to over 220 destinations and 700 ports worldwide.
Predictive Product Requirements
For transportation of predictive SKUs we offer a consolidated packaging and multi-modal delivery service, designed to maximise efficiencies and minimise your delivery costs.
Reactive Product Requirements
For urgent delivery of critical SKUs for unscheduled maintenance, we offer a prioritised service to ensure delivery at the shortest possible lead-time using fully traceable express delivery services from specialist freight partners.
We offer comprehensive UK and overseas fulfilment services providing full customer service support and 3PL pick, pack & despatch to destination, allowing you to refocus on other areas of your business.
We can also respond on your behalf to ad hoc requests for you products if there are commercial or operational issues which prevent you from doing so directly.
Contact us now to discuss how we can help you.